+1 (855) 335-0424

Independent Support Provider: select-printer.com is an independent support provider for HP printers. We are not affiliated with HP Inc. or Hewlett-Packard.

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+1 (855) 335-0424

HP printer Assistance

Get expert, independent help with setup, driver updates, and hardware troubleshooting for all LaserJet, OfficeJet, and Envy series
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Product specific support

Enter your model number to identify drivers and guides
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Secure database validation for all printer models.

Software and drivers

Automatically download and install updates for your specific device.
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Common issues

Setup Assistance

Offline Fix

Connectivity

Ink not printing

Cartridges

Scanner

Stuck in queue

Paper jam

Ink Subscription

Cartridge jam

Technical Assistance Center

Connect with an independent technician for instant remote fix sessions for your Brother device.

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Software & Drivers

Ensure your device has the latest firmware and software drivers:
  • Identification of compatible drivers for Windows 10/11 and macOS
  • Fixing "Driver Unavailable" and "Incompatible Driver" errors
  • Installation of scanning and imaging software

Speak to an agent: +1 (855) 335-0424.

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Error Troubleshooting

Is your printer experiencing one of these common errors?
  • "Printer Offline" status in Windows/Mac
  • Paper jam or carriage jam hardware alerts
  • Printing stuck in the spooler queue
  • Scanning connection failures

Call our support desk at +1 (855) 335-0424 for a remote fix session.

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Assisted Setup Support

Our independent technical team provides comprehensive setup support for new devices:
  • Initial unboxing and tape removal
  • Cartridge installation and alignment
  • Wi-Fi network configuration
  • Software and app pairing

Call +1 (855) 335-0424 or Start Live Chat for immediate assistance.

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Privacy Policy

Effective Date: January 1, 2026

At Selects-Printer.com, we value your privacy. This policy explains how we collect, use, and protect your personal data when you use our independent technical support services.

1. Information We Collect

  • Personal Details: Name, email address, and phone number when you request support.
  • Device Information: Printer model, operating system, and hardware status to provide technical assistance.
  • Support Sessions: We may record chat logs and remote session details for quality control and billing verification.

2. How We Use Data

Your data is used strictly to provide support services, process payments, and improve our troubleshooting algorithms. We do not sell your personal data to third-party marketers.

3. Remote Access Security

All remote support sessions are encrypted. Technicians can only access your device with your explicit permission via a unique session code. You can terminate the session at any time.

4. Third-Party Links

Our site may contain links to third-party services like Tawk.to for chat functionality. Please review their individual privacy policies for data handled through their platforms.

Contact our privacy officer at support@selectsprinter.com for any data requests or deletion inquiries.

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Terms & Conditions

Service Agreement

By accessing selects-printer.com and utilizing our technical support, you agree to these terms.

1. Independent Service Provider Status

Explicit Disclosure: selects-printer.com is an independent support provider and retailer. We are NOT affiliated with, authorized by, or endorsed by HP Inc., Hewlett-Packard, or any other manufacturer. All brand names and trademarks are used solely for descriptive identification.

2. Scope of Service

We provide remote software-level troubleshooting, driver installation, and network configuration. We do not perform hardware repairs that require physical parts or site visits.

3. Liability Limitation

Users are responsible for backing up all data before a support session. selects-printer.com is not liable for data loss, hardware failure, or indirect damages resulting from the use of our services.

4. Payment & Billing

Fees are quoted based on the complexity of the issue. By authorizing a session, you agree to pay the agreed-upon fee upon successful resolution.
These terms are governed by applicable laws in your jurisdiction.
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Refund Policy

Satisfaction & Refund Commitment

We strive to resolve every printer issue. If we fail to deliver a solution, our refund policy protects you.

1. No Fix, No Fee Policy

If our technicians are unable to resolve the specific software or connection issue for which you requested help, you are entitled to a full refund of the session fee.

2. 30-Day Resolution Guarantee

If the exact same issue recurs within 30 days of a successful session, we will provide a follow-up fix at no additional cost. If we still cannot resolve it during the follow-up, a refund may be issued.

3. Refund Process

To request a refund, please contact us at +1 (855) 335-0424 within 30 days of your service. Approved refunds are processed to the original payment method within 5-10 business days.

Note: Refunds are not provided for issues caused by physical hardware damage or empty ink/toner cartridges discovered during the session.

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